At Melbourne Taxis Booking, we respect your privacy and understand the importance of keeping your personal information safe. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or use our transport services. By using our website, you agree to the practices described below.
1. Information We Collect
We may collect personal information when you contact us, request a booking or use our services. The information may include:
- Your full name and contact details.
- Phone number and email address.
- Pickup and drop-off locations.
- Travel dates, times and booking details.
- Information you provide through enquiry or booking forms.
- Other details required to arrange your requested transport service.
2. How We Use Your Information
The information collected helps us manage bookings and provide suitable transport arrangements. We may use your details for the following purposes:
- To process and confirm transport bookings.
- To arrange Melbourne Airport Transfer, Corporate Transfer, Events Transfer and Hotel Transfer services.
- To respond to enquiries and provide customer support.
- To organise Parcel Delivery and City Tour requests.
- To contact you about changes or updates to your booking.
- To improve our website and customer experience.
- To meet applicable legal and business requirements.
3. Sharing of Personal Information
We do not sell or rent your personal information to other businesses. Your details may be shared with drivers, transport operators or service partners when necessary to complete your booking. Information may also be disclosed to government authorities or other parties where required by law.
4. Website Cookies and Tracking
Our website may use cookies and similar technologies to improve browsing, understand visitor activity and remember certain preferences. These tools help us understand how visitors use our website. You can manage or disable cookies through your browser settings. However, some website features may not work as expected when cookies are disabled.
5. Protecting Your Information
We take reasonable steps to protect personal information against unauthorised access, misuse, loss or disclosure. While we aim to maintain suitable security measures, information shared over the internet cannot be guaranteed completely secure.
6. Third-Party Websites
Our website may contain links to external websites, including service-related or payment websites. We do not control how these websites collect or manage personal information. We recommend reading their privacy policies before providing any personal details.
7. Accessing and Updating Your Information
You may contact us if you wish to access, correct or update personal information we hold about you. We will consider your request in accordance with applicable privacy laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features or legal requirements. Any updates will be published on this page. We encourage visitors to review this page regularly.
9. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Melbourne Taxis Booking through the contact details provided on our website.
Disclaimer
Melbourne Taxis Booking is an independent taxi service provider. This website and the transport services offered are independently operated and are not affiliated with, associated with, endorsed by, or connected to 13cabs, Premium Service, Swan Taxis, or any other taxi networks operated by A2B Australia Pty Ltd.